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FAQ & Quick Help

Fast answers for server admins configuring alerts, channel delivery, and offer visibility.

Common Questions

Why can the same game disappear later?

Promotions expire quickly and sometimes regionally. The website reflects live source snapshots, so expired entries are removed automatically.

Can I restrict notifications to selected stores only?

Yes. Use your dashboard settings to select stores and content types so each guild receives only relevant alerts.

How often are sources refreshed?

Polling is automated. Current source latency and sync activity are displayed on the Status page.

Why does one offer have limited metadata?

Some providers expose less data than others. The bot normalizes available fields and still keeps direct claim links intact.

Can members open web details from Discord posts?

Yes. Alerts include a View on Website button leading directly to the game profile and store offers.

Why are some offers not visible in my region?

Storefront eligibility can be geo-locked. If a source marks an offer as unavailable, it may not appear in your localized feed.

Recommended Setup Flow

  1. Open Dashboard and pick your target guild.
  2. Set channel, locale, and your preferred filtering profile.
  3. Run a manual post check to validate your message format.
  4. Monitor source quality in Status after first run.
  5. Join the support server for advanced tuning.

Notification quality

Tune stores and content rules to avoid noisy alerts in large communities.

Operational confidence

Use status diagnostics before reporting incidents to quickly spot upstream source failures.